Commercial Client Services
 

Kelsey Richards, Marketing Manager

Kelsey joined D2DInc in August 2011 after graduating from Penn State University. As a marketing manager, she is responsible for supporting D2DInc’s market research and marketing support services. While attending Penn State, Kelsey interned with a nonprofit organization and a national corporation. As a development intern for the nonprofit organization, Kelsey researched private foundations and corporate sponsors to find funding for the organization’s public awareness events. While working in the communications department for the national corporation, she wrote press releases, responded to customer inquiries, and researched competitor’s communications strategies. Kelsey holds a Bachelor of Science degree in Marketing.

Ciliny Alce, Proposal Manager

Ciliny joined D2DInc in November 2011 after spending several years working in the commercial retail property management sector. She brings a wide range of experience such as strategic planning and overseeing mixed-used properties, management of Net Operating Income (NOI), and Common Area Maintenance expenses.  While working with property management groups, Ciliny supported contract management activities including responding to RFPs, reviewing bid summaries, selecting vendors, and handling contract close-out according to post award policies. As a Proposal Manager, she is responsible for assisting clients in the planning, organizing, coordinating, facilitating, developing and submitting the final proposal in response to GSA Schedule solicitations. She analyzes RFP requirements and works directly with the client throughout the proposal process. Ciliny holds an MBA in Acquisition Management.

Flavia Hosein, Production/Admin Support

Flavia has supported business operations since 1986. She supports the commercial services staff with desktop publishing, production and delivery of client projects. Her skill sets include word processing/data entry, proposal production and delivery, and administrative support. She maintains client files and organizes flow of business. She is responsible for scheduling proposal production to ensure jobs do not overlap, and orders supplies and materials so they are available when needed. She maintains proposal libraries and ensures sensitive documents are handled properly. She handles event registration, receives guests, meal coordination, and assisting in the location set-up. She attended Colegio Elite studying data processing and UCDB – Brazil studying applied and computerized mathematics.